Privacy Policy

Effective Date: [15 Dec, 2024]

At Green Grid Agency (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, website, and CRM tools.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and business details that you provide when contacting us or signing up for our services.
Usage Data: Information about how you interact with our website and CRM, such as IP address, browser type, and pages visited.
Payment Information: Billing details provided when purchasing our services. We use secure third-party payment processors to handle payment data.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services, including marketing campaigns and CRM tools.
Communicate with you regarding updates, inquiries, and support.
Analyze and improve our services and website functionality.
Process payments securely and efficiently.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and cloud hosting providers.
Legal Authorities: When required by law or to protect our rights, users, or services.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications by following the “unsubscribe” link in our emails.
Request a copy of the data we hold about you.

To exercise these rights, please contact us at [Support@greengrid.agency].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Green Grid Agency
Support@greengrid.agency
+385958613562

By using our services, you agree to the terms of this Privacy Policy.